Digital Process Library

Fast-track and scale your digital transformation
cBrain’s Digital Process Library is a collection of ready-to-use, best practice workflows designed to help municipalities and government ministries and agencies quickly digitize and streamline their processes, delivering faster implementation, greater transparency, and improved efficiency.
Overview

Accelerating digital transformation with cBrain’s Digital Process Library

cBrain’s Digital Process Library is a ready-to-use framework that accelerates digital transformation for municipalities, cities, and government institutions. By providing pre-built, configurable processes in the F2 platform based on Danish government best practices, the process library helps public authorities rapidly implement digital solutions without lengthy development cycles.

Built to scale digital government solutions and improve speed of execution

The Digital Process Library serves as a repository of scalable digital solutions. It enables governments to scale successful solutions across departments and agencies. For example, a permitting process implemented in one municipality can be easily adapted and reused in others, ensuring consistency, reducing costs, and shortening implementation time.

This standardized approach allows institutions to launch fully digital workflows in weeks instead of months or years.

How the digital process library enhances eGovernance

Every business process in the library is designed to enhance e-governance by improving transparency and efficiency and thereby building accountable and sustainable institutions. Whether it’s managing public hearings, handling grant applications, or processing building permits, the workflows ensure:

  • Clear audit trails
  • Faster case handling
  • Improved communication between government offices, businesses, and citizens

Promoting inclusion, economic stability, and resilience in government

The process library includes processes that directly support social services, economic development programs, and environmental oversight. For example, a social benefit application process helps citizens access services quickly, while a business grant process helps local companies apply for funding in a clear, digital-first manner. These processes make government services more accessible while helping communities build economic resilience.

The role of a digital first strategy in government modernization

At the core of cBrain’s approach is the Digital First strategy—delivering solutions that are designed to work digitally from day one, rather than digitizing paper-based processes after the fact. This approach, supported by the Digital Process Library, ensures governments can quickly respond to new policy needs, evolving regulations, or external challenges like pandemics or climate-related crises.

Examples of processes in the library:

  • Permit Applications: From business licenses to building permits, streamlining application intake, reviews, and approvals.
  • Grant and Subsidy Management: Managing the full lifecycle, from application to disbursement and reporting.
  • Inspections and Regulatory Controls: Automating scheduling, on-site data capture, follow-ups, and reporting.
  • Citizen Services: Handling social benefit applications, family law cases, and public inquiries efficiently and with full transparency.
  • Policy Implementation: Enabling municipalities to quickly execute new policies—whether on climate initiatives, economic stimulus, or public health—through ready-to-use workflows.

By combining flexibility, speed, and proven best practices, cBrain’s Digital Process Library empowers governments to deliver better citizen services, faster, and with greater transparency—while building a resilient foundation for future challenges.

What differentiates our Digital Process Library approach from custom solution development?

Speed of implementation
With ready-to-use processes based on global best practices, governments can deploy digital workflows in weeks instead of months or years. Custom development, by contrast, often requires extensive analysis, design, coding, and testing—slowing down delivery.
Proven best practices
The Process Library builds on real-world experience across more than 100 public authorities, ensuring that workflows are field-tested and optimized for government needs. Custom solutions typically start from scratch, increasing the risk of inefficiencies and errors.
Scalability and reusability
Once a process is implemented in one ministry, agency or municipality, it can be easily adapted and reused by others, reducing costs and ensuring consistency. Custom development solutions are often one-offs, requiring repeated investments for each new implementation.

Explore F2's AI capabilities

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F2 AI Expert
F2 AI Expert is a powerful AI module that transforms case handling by providing relevant, context-aware answers based on your organization’s own data, documents, and guidelines. Designed for public authorities, it helps caseworkers and managers make faster, more informed decisions — seamlessly embedded within F2.
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F2 AI Assistant
F2 AI Assistant
F2 AI Assistant is a new groundbreaking standard module in F2 for use by caseworkers and managers. This AI solution can both save time in your daily work and increase the quality of your work. The new AI module has been developed in collaboration with and for public authorities, including the Danish Environmental Protection Agency and the Ministry of Digitalisation.
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Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case

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