Implementing a fully digital and AI-assisted permitting system
To modernize and accelerate the permitting process, the Danish EPA implemented a fully digital environmental permitting system based on cBrain’s F2 platform. The system was designed to provide a standardized and structured workflow that transformed the entire permitting lifecycle. One key feature of the solution was a collaboration hub where applicants could pre-register projects, submit documentation, and track approval progress. By integrating all steps of the permitting process into a single platform, the system eliminated inefficiencies associated with manual document handling and decentralized communication.
The new system digitized and automated key aspects of the permitting workflow, including environmental impact assessments (EIA) and inter-agency consultations. Checklists and structured case management tools ensured that applications followed a clearly defined process, reducing delays caused by incomplete submissions. The solution was fully deployed within eight months, demonstrating that environmental permitting can be digitized effectively and at scale.
To further optimize the permitting process, the Danish EPA worked with cBrain to incorporate AI-powered functionalities. AI-assisted tools were introduced to analyze case law, identify patterns in previous applications, and provide insights to both case workers and applicants. This enabled more accurate and efficient decision-making, reduced repetitive administrative tasks, and helped applicants submit complete and compliant applications from the outset, thereby minimizing the need for revisions and re-submissions. The AI integration also supported caseworkers by summarizing key regulatory insights, enhancing the consistency of decision-making, and reducing processing times.
Thus, the Danish approach to environmental permitting now consists of three key steps:
- Describe – Using the Digital Bureaucracy Method, the process is mapped out to ensure transparency, compliance, and efficiency in regulatory workflows.
- Digitize – Standard software, such as the F2 platform, is implemented to automate workflows, integrate case management, and streamline permitting processes.
- Train – AI is deployed on-premise to enhance decision-making by analyzing case law, identifying patterns, and improving regulatory consistency and efficiency.